Refund policy

Return and Refund Policy

Returns We accept returns within 30 days of purchase. Items must be unused, in their original condition, and accompanied by the receipt or proof of purchase.

Non-Returnable Items

  • Sale items

  • Gift cards

  • Customized products

Refunds Once your return is received and inspected, we will notify you about the approval or rejection of your refund. Approved refunds will be processed back to your original payment method within 5-7 business days.

Exchanges We only replace defective or damaged items. If you need an exchange, please contact us at [Support Email].

Return Shipping Customers are responsible for return shipping costs unless the return is due to our error (e.g., incorrect or defective item).

Contact Us For questions regarding returns or refunds, please contact us at brownneckbrand@gmail.com.